Visiting Hours and Policies

Visitation
St. Joseph Mercy Oakland has a liberal visitation policy to encourage family and friends to be with their loved ones while in our care. Please help us continue this practice by acknowledging the care needs and visitation rights of other patients. Those visiting patients in semi-private rooms should be respectful of both patients by:

• not overcrowding the room with visitors,
• keeping conversations at low volume
• turning off overhead lights and TVs at reasonable evening hours

Check at the nursing station for unit specific hours. Concerns? Please speak with a caregiver.

Cell Phone and Telephones
Cell phones may be used in most areas of the hospital. Cell phones may NOT be used in areas using sensitive equipment (e.g. ICU, CCU, surgery, and recovery room).

We encourage you to respect the privacy of patients by taking your call away from highly populated areas such as the waiting room.

Most patient rooms have telephones for patient use. You may receive calls between 8:00 a.m. and 10:00 p.m.; however, you may call out at anytime.

Smoking
Smoking inside the hospital is prohibited. There is a designated smoking area outside both the parking structure entrance and the cafeteria.

Chapel
The chapel on the first floor is always open. It is next to the garden atrium that faces Woodward Avenue. The chapel is open 24 hours a day. The Meditation room is located within the chapel and is open 24 hours a day. For other religious needs, please call 248.858.3710 or ask a care provider to page a chaplain.

Money Machine
There is an ATM in the gift shop lobby.

Going Home
For planning purposes, patients are generally discharged by 12 noon. Free valet service is provided to those coming to pick-up patients being discharged.